During hot weather months, we highly recommend that you use an expedited shipping method to ensure that your candy arrives in the great condition you expect and need. We do include ice packs and insulating packing material in expedited orders. We NO longer include ice packs for Ground shipments as the ice packs melt long before your package arrives and do not last more than 2-3 days when it’s hot. We will include ice packs for the following shipment methods only: Next Day Air, Second Day Air, and Ground shipments to areas within Southern California.
We will not be held responsible for any item that arrives melted. Please ensure that your product arrives in good condition by choosing an expedited shipping method. We also do not recommend that you put these candies in the refrigerator after you receive them as this may change the color of the candy; try to keep the candy at a cool room temperature.
We also reserve the right to hold your package if ordered on a Thursday or Friday and ship it out on the following Monday. We do not want your package to sit in a carriers truck/warehouse over a hot weekend and possibly melt!